Bois d'Arlon Golf & Resort

Comprehensive support at every stage of the project

JUMBO provided comprehensive support for the Hôtel du Bois d'Arlon, an upscale hotel complex with golf, spa and catering facilities. We supported the owner-investor from the earliest stages of design, with hotel technical assistance for construction and fit-out. Taking over management of the opening, JUMBO ensured a smooth transition to day-to-day operations. Today, our team continues to oversee day-to-day operations, optimizing service quality and the customer experience.

1. Advice and technical assistance from the design stage

From the outset of the project, JUMBO was a strategic partner for the owner-investor, providing technical expertise and support for the construction and fitting-out of the establishment. This included defining the hotel program, assisting with equipment selection, and ensuring compliance with international hotel standards to guarantee an infrastructure in line with industry standards.

2. Preparing for opening and integrating teams

In the opening phase, JUMBO provided rigorous project management to orchestrate every detail: recruiting and training teams, setting up operational processes and creating a complete service offering around the hotel, spa, golf course and catering areas. This phase created a positive momentum even before the first customers arrived.

3. Operational management and daily monitoring

Today, JUMBO manages the Hôtel du Bois d'Arlon on a day-to-day basis under a hotel management contract. Our teams oversee all operations: purchasing management, billing optimization, revenue management, personnel management and performance monitoring. This constant monitoring maximizes the establishment's profitability while delivering an impeccable customer experience.

Together, these steps constitute a comprehensive and meticulous management, ensuring the success of the Hôtel du Bois d'Arlon in a competitive environment and guaranteeing exceptional quality standards.

KEY FACTS:

• 78 rooms, suites and chalets
• 220 hectares of grounds
• 7,000m2 built area